Frequently Asked Questions

Feel free to contact us with any questions that you might have. Meanwhile, here are the most frequently asked questions.

If you still need help then please visit our Contact Us page for more information.

Cork Fabric

Cork fabric, also known as cork leather, is made out of the harvested bark of the cork oak (Quercus) tree. The bark is left to dry for months, stacked into huge blocks, boiled and then sliced into thin sheets of cork. The more dense and best sheets are turned with cork fabric by adding a backing layer of cotton. If you would like to know more, please visit Learn More About Cork.

Cork fabric is not only stain-resistant, but also extremely easy to clean. Just use warm water and soap and wipe gently with a soft cloth in circular motions. Never use cleaning products and do not machine wash it. For step by step instructions please visit How to Clean a Cork Bag, Purse or Wallet. 

Cork fabric is naturally waterproof and its chemical composition makes it impermeable to liquids. This is the reason why it is used for wine stoppers and fishing floats.

Cork fabric is naturally antibacterial and hypo-allergenic, and it does not collect pet hair, dust, mildew or mould. It has a natural substance called suberin which repels insects, bugs and decay.

Cork bark has a very low material density and is made up of about 90% air, making cork fabric accessories extremely light. One of our bags per example, weighs only 100 grams!

Returns

100% Satisfaction guaranteed! All unused products can be returned within 30 days of receiving your order. Customers are responsible for the return shipping costs. Please contact nadia@thecorkcompany.co.uk or visit our Refund Policy page. 

Shipping

We ship worldwide. 

All orders are dispatched within one business day. Free 1st class delivery available in the UK which should take 1-3 days. For international shipping times and costs please visit our shipping table .